• Adlife Plaza, 4th Floor, Ring Road Kilimani, Nairobi
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  • Who We Are
We are Licensed and Regulcated by the Insurance Regulatory Authority (IRA)

About Us

Accura Loss Adjusters and Survey is a Nairobi-based firm dedicated to providing professional loss adjusting services in the property and marine insurance sectors. Our team comprises seasoned professionals with extensive experience in assessing and managing insurance claims, ensuring accurate and fair outcomes for all parties involved.

 

Our Philosophy

We believe in upholding the highest standards of integrity, precision, and professionalism. Our approach is client-centric, aiming to facilitate swift and equitable claim resolutions that maintain the balance between insurer obligations and policyholder rights.

At Accura Loss Adjusters and Survey, we exist to bring precision, integrity, and confidence to the world of insurance claims. As a fully licensed loss adjusting firm under the Insurance Regulatory Authority (IRA) of Kenya, we specialize in delivering independent, expert assessments for property, marine, engineering, and miscellaneous insurance claims.

With a team of highly trained adjusters, engineers, and risk professionals, we combine deep industry expertise with modern technology to ensure every claim is handled with the highest standards of accuracy, impartiality, and timeliness. Our commitment is not only to insurers and brokers, but also to policyholders and businesses who rely on transparent and fair outcomes when loss strikes.

Our Vision

To be East Africa’s most trusted and sought-after loss adjusting firm, known for precision, integrity, and exceptional service in property and marine insurance claims.

Our Mission

To provide accurate, impartial, and timely loss assessment services that empower insurers and policyholders with confidence, clarity, and fairness—while setting the standard for excellence in property and marine insurance across Kenya and the wider East African region.

Our Core Values

Integrity – Upholding honesty and ethical conduct in all we do.
Precision – Delivering meticulous, evidence-based assessments.
Impartiality – Acting independently to ensure fair outcomes for all stakeholders.
Timeliness – Providing swift responses without compromising quality.
Client Commitment – Prioritizing client satisfaction and building lasting partnerships.
Innovation – Leveraging technology and modern practices to enhance claim solutions.

Why Choose Accura?

  • Licensed Expertise: We are fully authorized and regulated by the Insurance Regulatory Authority (IRA), assuring our clients of compliance, professionalism, and trustworthiness.
  • Specialized Knowledge: Our team includes seasoned professionals with backgrounds in engineering, marine, property valuation, and risk management—equipping us to handle even the most complex claims.
  • Technology-Driven Solutions: From digital inspections to real-time reporting, we embrace modern tools that enhance efficiency and transparency in claims handling.
  • Regional Ambition: While proudly Kenyan, we have our eyes set on becoming a regional leader in loss adjusting, expanding services across East Africa to meet growing market demands.

At Accura, we’re more than just adjusters—we’re your partners in navigating uncertainty and achieving fair, timely resolutions.