Established Loss Adjusters Across East and Central Africa
Accura Loss Adjusting and Survey Co. Ltd operates across East and Central Africa, with a growing regional footprint. With over 30 years' experience, the firm manages claims across multiple jurisdictions, including complex environments requiring a practical and adaptable approach.
We bring established technical expertise and regional insight to the assessment and resolution of claims, with core strengths in property, marine, major and complex losses, engineering risks, casualty and liability, surveying, and forensic accounting.
Our multidisciplinary team combines strong field capability with disciplined execution, enabling consistent delivery across both routine and high-severity losses. Our work is defined by independence, technical accuracy, and timely, evidence-based reporting that supports fair settlement and reduces dispute.
Our Mission
Accuracy. Impartiality. Timeliness.
The three pillars of every instruction we accept.
To deliver accurate, impartial, and timely loss assessments through disciplined technical evaluation and structured reporting, supporting fair and efficient claims resolution across all lines of business.
Our Vision
East Africa's Most Trusted Loss Adjusting Firm
A benchmark for professional practice in the region.
To be recognised for integrity, precision, and disciplined claims practice setting a standard for professionalism that elevates industry standards and serves the legitimate interests of all parties to a claim.
Core Values
Principles that guide the decisions we make, the claims we handle, and the relationships we build.
We maintain independence and objectivity, ensuring all assessments are grounded in verified facts, policy terms, and sound professional judgement. Our findings are not shaped by the instructing party's preferred outcome.
Our work follows a structured, consistent approach across investigation, analysis, and reporting ensuring rigour and accountability at every stage of the claims process, from initial instruction to final report.
We prioritise accuracy in loss quantification, policy interpretation, and reporting with clear, well-supported conclusions that stand up to audit and provide a sound basis for claims resolution.
We operate within defined timelines, progressing claims efficiently while maintaining the quality and integrity of our assessments. Interim reports, factual updates, and clear communication are standard practice.
We provide balanced, unbiased evaluations applying facts objectively to support fair and equitable outcomes. Our independence is non-negotiable and forms the foundation of the trust our clients place in us.
We apply practical tools and systems to enhance efficiency, consistency, and the overall quality of claims handling integrating current best practice across investigation methodology, data management, and reporting.
A Multidisciplinary Team
Our adjusters bring deep technical knowledge across engineering, marine, property, and financial lines supported by field surveyors, forensic accountants, and technical consultants with hands-on regional experience.
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Practice Areas
Offices